Barrier-free access

Declaration on accessibility according to BayEGovV

Directive (EU) 2016/2102 of the European Parliament obliges public sector bodies to provide barrier-free access to their websites. The following declaration on barrier-free access documents the current state of implementation on this website according to the relevant legislation.


Conformity status

Partial conformity: Some parts of the website’s content do not fully conform to barrier-free standards.

Known problems relating to barrier-free access

List and explanation of the problems in terms of implementing barrier-free access to this website

Content that is not barrier-free

  1. Foreign-language terms are not always labeled as such.
  2. Online forms do not highlight errors directly in the relevant field; the time out is not displayed and cannot be adjusted
  3. With regard to sortability, the elements are only linked to one another textually, not structurally.
  4. The keyboard focus of the menu lacks contrast in the mobile version.
  5. Some PDF documents are not barrier-free.


The City of Munich works continuously to improve its website and, due to the amount of material and complexity of the site, it has not yet been able to ensure all content and services are available barrier-free.

Alternative means of access

Regarding points 2 and 3: the contact details of the responsible departments are highlighted in our online forms. Please make contact by phone or email.

Regarding point 5: in the case of PDF documents that are not barrier-free, please use the contact details provided below.

Help and contact in case of problems

You can inform us about inadequate compliance with barrier-free requirements or request barrier-free access to information that we are otherwise not obliged to provide barrier-free.


Landeshauptstadt München
Referat für Arbeit und Wirtschaft
Herzog-Wilhelm-Str. 15
80331 München
Telephone: +49 89 233- 22070

Enforcement procedures

If a question that has been submitted via the above-mentioned means of contact remains partially or fully unanswered after a period of six weeks, the relevant supervisory authority will examine, upon the user’s request, whether action must be taken against the website operator as part of its supervisory responsibilities.

Contact information for the relevant supervisory authority for enforcement procedures:

Landesamt für Digitalisierung, Breitband und Vermessung
Alexandrastraße 4
80538 München
Telephone: +49 89 2129-1111
Fax: +49 89 2129-1113

As of: September 2022